An announcement is confirmed, the missing people are reminded, and an urgent message gets through
Who is involved
| Role | What they do |
|---|---|
| Chat administrator | Posts the announcement and, once, an urgent message. |
| Employee | Confirms they have read it. |
| Manager | Has not confirmed yet, and is on Do not disturb. |
Step by step
- Chat administrator
Posts in an announcement channel with “Ask everyone to confirm they have read this” ticked.
What they see:The post shows “0 of 2 have read this” and See who.
- Employee
Opens the channel and presses “I have read this”.
What they see:The button becomes “You confirmed you read this”.
- Chat administrator
Opens See who and presses “Remind the people who have not”.
What they see:The employee is listed as read, the manager as not yet, and one person is reminded.
- Manager
Looks at the bell.
What they see:One notification asking them to confirm; a second reminder within the hour reaches nobody.
- Chat administrator
Sends an urgent message to the same channel.
What they see:The message carries the Urgent badge.
- Manager
Is on Do not disturb with the channel muted.
What they see:Receives the urgent notification anyway; an ordinary message there gives none.
Who is told what
A reminder is an ordinary notification, at most one an hour per person and announcement; an urgent notice is never held by Do not disturb, a mute or quiet hours.