Recognition & Gamification — employee recognition software with kudos, badges and rewards
Recognition & Gamification lets colleagues thank each other with points-bearing kudos, collect badges, rank on leaderboards and spend points in a rewards store whose requests an approver signs off. It reads names, departments and managers from HR, tells people about it through Notifications, and the AI Copilot can do the same jobs by conversation. It suits HR teams and managers in Gulf organisations who want visible, auditable recognition instead of spreadsheets and ad hoc gift cards.
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95 features in 9 areas · works with 8 other modules · 4 team workflows
Full feature list
Peer kudos
Let colleagues thank each other in public, with a point value attached, so good work is seen the week it happens.
- Send kudos to a colleague — Pick a teammate, choose a recognition value and a number of points, write a message and send it. The recipient is credited with the points straight away; you cannot thank yourself or send an empty message.For: Employee, Manager, HR manager
- Give kudos from anywhere in the app — A sparkle button in the top bar opens the Give kudos form on any page, and the employee home page has a Send kudos shortcut, so thanking someone never needs a trip to the Recognition page first.For: Employee, Manager
- Teammate picker that works for everyone — The recipient list shows the active colleagues in your workspace from A to Z (up to 500), without needing any user-administration rights, so an ordinary employee can always find the person to thank.For: Employee, Manager
- Points on every kudos — The giver attaches 1 to 25 points: the Give kudos form uses a slider and the quick composer on the Recognition page offers 5, 15 and 25 point tiers. The receiver's balance and ranking rise by that amount.For: Employee, Manager
- Weekly giving allowance — Each person can send a limited number of kudos in any rolling seven days (five by default). The form shows how many are left and refuses the next one with a clear message when the allowance is used up. People who can read everyone's recognition figures, such as HR managers, are exempt. This stops kudos being used to game the leaderboard.For: Employee, Manager, HR manager
- Public or private kudos — From the Give kudos form a giver can post to the whole company feed (the default) or keep a kudos private between giver and recipient. A Managers only option also exists; today it is shown to the same two people and to recognition administrators, not to the wider management chain. Only public kudos are ever posted to Slack or Teams.For: Employee, Manager
- Kudos feed with search and filters — A single feed shows the latest 100 kudos you are allowed to see, with sender, recipient, message, value and points. Filter by all, given or received, filter by recognition value, or search by name or message.For: Employee, Manager, HR manager
- Your recognition wallet — A strip at the top of the Recognition page shows how many kudos you can still send this week, your points balance and how many kudos you have given. Each tile opens the matching page.For: Employee
- Most-recognised value note — A short note above the feed names the recognition value used most in the recent feed and its share, so a manager sees at a glance what the culture rewards. It is a simple count of the feed on screen.For: Employee, Manager, HR manager
- Your recent recognitions on the employee home page — The employee home page lists the latest kudos you received, shows how many new badges you have not seen yet and links straight to the Recognition pages.For: Employee
- Instant bell notification for the recipient — The colleague who is thanked gets an in-app notification quoting the message and the points they earned.For: Employee
- Only real colleagues, and a message that fits — Kudos can be sent only to an active person in your workspace, the message is limited to 500 characters, and a reaction is a single emoji. A private or manager-only kudos can be seen, and reacted to, only by its sender, its recipient and the people who read all recognition.For: Employee
- Your own recognition values — Every kudos is tagged with one of the company's own values. A company starts with five (Well done, Teamwork, Innovation, Kindness, Above and beyond) and an administrator can keep up to 24, each with an English and an Arabic name, a colour and an icon. A value you stop using is retired, not deleted, so kudos already given keep it. The composer offers only values in use and the server refuses any other, and the feed can be filtered by value.For: Employee, Manager
- Report a kudos to HR — Anyone who can see a kudos can report it to HR with a reason, once. HR sees the open reports with the message, sender, recipient and reason, and can remove the kudos or dismiss the report with a note. The sender is not told who reported it.For: Employee, HR manager
- HR removes a kudos — HR removes a kudos with a reason. It disappears from every feed, count and leaderboard, and its points are taken back from the recipient by a reversing ledger entry, never by deleting anything. Open reports on it are closed. The sender and recipient see it as removed by HR, with the reason, in their own history. Removing it again changes nothing, and the removal is audited and shown in the record's history.For: HR manager, Tenant admin, Employee
- Monthly giving budget — When a company turns it on, the points a person gives in a month come out of a monthly allowance, and managers have a separate recognition pool. The composer shows the points left and when they renew. A kudos bigger than what is left is refused with the points left and what to do. Unused points carry over only if the company allows it, up to a cap. The weekly kudos count still applies, and a kudos HR removes gives its points back. Two gives at the same moment cannot overspend.For: Employee, Manager, HR manager, Tenant admin
- Say thanks back — A person who received kudos thanks the giver back in one tap: from the kudos feed, or from the button on the phone's notification without opening the app. It sends one ordinary kudos (1 point and "Thank you!" unless they choose), counted against the weekly limit and giving budget. Each kudos is thanked back once, even if the button is pressed twice, and a thank-you is never thanked back again.For: Employee, Manager
- Thank people who have no login — A supervisor can thank an employee who has no account: the picker lists them, marked no login yet, and a shared kiosk page lets a supervisor, signed in as themselves, thank people one after another. The thanks and its points are kept for the employee and appear on their account the day they get a login. The weekly limit and giving budget are the supervisor's, and a removal takes the points back as usual.For: Manager, HR manager, Tenant admin
- Private kudos stay away from the AI tone check — The optional kudos tone check reads public kudos only. A private or manager-only kudos was written for its recipient, not for an AI model, so it is left out unless the company chooses to include it, and the culture report counts only kudos that were actually checked and are public. A clock checks new kudos every 15 minutes for companies that switched the check on, and each batch leaves an audit row with counts only.For: HR manager, Tenant admin
- People changes reach Recognition within a minute — HR announces every employee and department change, and Recognition keeps its own copy of who works here: names beside kudos, the department a board is cut by, the headcount a participation rate divides by, and a manager's direct reports. A person HR terminates leaves the leaderboards, the top lists, the headcount and the manager's suggestions within a minute, by any route (the quick terminate included), while their name still shows on old kudos. An erased person stays nameless even when HR sends their record again.For: HR manager, Tenant admin
Badges and achievements
A catalogue of achievements, with artwork, rarity and points, that each person collects on their own wall.
- Starter catalogue of over 30 badges — Every workspace starts with ready-made badges for milestones such as first day, work anniversaries, attendance, training, first kudos, payroll and project delivery. Edit any of them; later platform updates never overwrite your changes.For: Tenant admin, HR manager
- Create and edit your own badges — On the Recognition catalogue page give a badge a code, name, description, rarity, points, category, colour and artwork, and change any of them later. Changes are live immediately.For: Tenant admin, HR manager
- Five rarity tiers — Badges are common, uncommon, rare, epic or legendary. Rarity drives the colour on the wall and counts towards each person's rare-badge total.For: Tenant admin, Employee
- Badge designer — Compose badge artwork without a designer: pick a shape, background and foreground colours, a symbol and a label, and the picture is saved with the badge.For: Tenant admin, HR manager
- Award a badge by asking the Copilot — An HR manager tells the AI Copilot which badge to award to which person and why, then confirms. The points are added at once, the person is notified and the award is written to the audit trail. A once-only badge the person already holds is declined with a clear reason instead of being duplicated.For: HR manager, Tenant admin
- Revoke a badge by asking the Copilot — Take back a badge awarded in error or abused, with a reason. The badge leaves the person's wall, its points are reversed in the ledger so the totals stay honest, and the action is flagged in the audit trail.For: HR manager, Tenant admin
- Limits on repeat awards — A badge can be limited to a set number of awards per person, or to one per month, quarter or year, so repeatable badges stay special. Starter badges such as work anniversaries ship once-only. Limits are changed by asking the Copilot to update the badge.For: Tenant admin, HR manager
- Retire and restore badges by asking the Copilot — Retire a badge so it drops out of the catalogue and walls, and bring it back later. The record of who earned it is kept.For: Tenant admin, HR manager
- My badges wall — Each person sees the badges they have earned, grouped by rarity, with their total points, number of badges and level.For: Employee, Manager
- Celebration pop-up for a new badge — While the person is using the app, a celebration appears within a couple of minutes of a new badge arriving. Dismissing it marks the badge as seen so the new-badge counter clears.For: Employee
- Look at a colleague's badges — Ask the Copilot to show the badges another person has earned. Anyone with the badge-read permission can do this, and anyone can always see their own.For: Employee, Manager, HR manager
- Audit trail on catalogue and award changes — Creating a badge, awarding it and revoking it each write an audit record with the purpose and legal basis, so HR can show who recognised or de-recognised whom.For: HR manager, Tenant admin
- Awards go to active colleagues only — A badge can be awarded to, and a nomination addressed to, only an active person in your workspace, so points and automatic badges never land on someone who does not exist or has left.For: HR manager
- Only badges that can be earned are automatic — A badge waits on an event only if a module really sends it. Badges for events nothing sends yet (perfect attendance, on-time check-in, onboarding, skills, training, surveys) are awarded by hand until their trigger exists, and a build check fails if a seeded rule names an event nobody publishes.For: HR manager
- Service badges on the day — HR announces each work anniversary on the day: One Year, Three Years, Five Years and Ten Years at those milestones and Ambassador every year, once per person and year, never for someone who has left. Birthday Bash follows the same way when the company switches birthday recognition on.For: HR manager
- Badges from sales, learning and support work — Four badges come from work in other modules, each given once per record: Deal Closed when a deal is won (to its owner), Course Completed and Certificate Earned in Learning, and Happy Customer when a resolved ticket is rated 4 or 5. A company sees only the badges of the modules it holds, and the rule composer lists only the events those modules send.For: Employee, HR manager, Tenant admin
- Revoking a badge takes back exactly what it paid — When an award is revoked, Recognition reverses the points that award credited, not the badge's points today, so editing a badge's value never leaves a person with too many or too few points. Revoking twice is refused with the date of the first, two revokes at the same moment reverse it once, and an award that credited nothing takes nothing back. The person's total is rebuilt from the points history and the audit entry records the amount.For: HR manager, Tenant admin
Points, levels and leaderboards
A fair running score for everyone, and rankings people can trust.
- Levels from points — Total points convert into a level that gets harder to reach as you climb. Your level shows on My badges and in the Copilot.For: Employee
- Leaderboard by month, quarter or all time — See who has earned the most recognition points this month, this quarter or ever, with each person's department, badge count and points. People appear once they have earned points.For: Employee, Manager, HR manager
- Top-three podium — The three leaders are shown on a gold, silver and bronze podium above the full ranking table.For: Employee
- Your own rank is always shown — If you are outside the visible list, your row and rank are pinned beneath it so you always know where you stand.For: Employee
- Whole company or my department — Switch the ranking between all employees and your own department to keep the competition friendly and relevant.For: Employee, Manager
- Spending points never lowers your rank — Rankings count only points earned, so redeeming a reward does not push someone down the table.For: Employee
- Top earners by asking the Copilot — Ask the Copilot for the top earners this month, quarter or year, optionally for one department, with each person's points in the period, badge count and kudos received.For: Employee, Manager, HR manager
- Your own points and level — Each person can see their total points, badges, kudos given and received, level and new-badge count, on their badge wall and rewards wallet or by asking the Copilot.For: Employee
- Look up any person's recognition figures — HR can ask the Copilot for the full recognition figures of any employee, to prepare a review or settle a question about points.For: HR manager, Tenant admin
- Working-day streaks — Complete at least one activity on consecutive working days to build a streak. Your company's rest days and public holidays are skipped rather than counted against you, a missed working day starts it again, and your longest streak is kept. Seven working days earn One Week In, thirty earn One Month Strong, and the streak breaks leaderboard ties.For: Employee
- Manual point adjustments with a second approver — HR adds or takes points by hand with a reason. Up to an amount the company sets (100 by default) it is applied at once; above it, it waits until a second HR manager or administrator approves or rejects it with a note. Nobody adjusts their own points. Every adjustment is a ledger entry, audited and kept in the record's history.For: HR manager, Tenant admin
- Challenges: join while open, team goals that add up — A challenge can only be joined while it is open: an archived one, one that has not started, one that has ended, one for a module your company does not use, or a team goal already reached is refused with the reason. Progress moves with your work, a quest completes when your own progress reaches the target, and a team goal adds every member's progress into one total shown beside the target. Completion pays the reward once and announces it once, which is what the Challenge Champion badge waits for.For: Employee, HR manager
Rewards store and redemptions
Turn earned points into things people actually want, with a controlled approval step so nothing is given away by accident.
- Reward catalogue — Maintain the rewards on offer with a code, name, description, point price, category, picture link, stock and an active switch. Six starter rewards, from a parking spot to an extra day off, are included as examples to edit.For: Tenant admin, HR manager
- Limited or unlimited stock — Give a reward a stock count or leave it unlimited for digital perks. The store shows how many are left, out-of-stock rewards cannot be redeemed, and two people cannot claim the last unit at the same moment.For: Tenant admin, Employee
- Rewards store for employees — Employees browse the rewards by category with a wallet showing their balance, and each card shows how many more points are needed when they cannot yet afford it.For: Employee, Manager
- Redeem with points — A confirmation shows the cost, your balance and what remains. Redeeming then checks the balance, takes the points off at once, reduces stock and creates a request, all in one step, with an optional note for the approver.For: Employee, Manager
- My redemptions — Employees see their last 50 redemptions and where each one stands: pending, approved, fulfilled or rejected.For: Employee
- Approval queue — The people who approve rewards see the requests, filtered by requested, approved, fulfilled or all, refreshed every 30 seconds, and can approve each one or mark it delivered once it has been handed over.For: HR manager
- Approvers kept separate from administrators — The tenant administrator role is deliberately not allowed to approve redemptions by default, so the person who configures rewards is not the one who signs them off.For: Tenant admin, HR manager
- Status notifications for the employee — The person is told in the app when a request is approved or delivered, and receives an email when the reward is delivered.For: Employee
- Pending requests count — The recognition dashboard shows how many requests are waiting, with a button to open the queue, so requests do not go stale.For: HR manager, Tenant admin
- Rewards through the AI Copilot — Ask the Copilot to list rewards, redeem one, or work the approval queue by approving a request or marking it delivered, with each action asking for confirmation before anything is changed.For: Employee, HR manager
- Reward value in your currency — A reward can show what it is worth, such as AED 50, in the company's currency unless another is chosen. The starter Lunch voucher and Charity donation arrive priced in the company's currency (AED 150 and AED 185 for a UAE company), and the old dollar wording in their descriptions is gone.For: Employee, HR manager
- Voucher codes as stock — For a gift card or online voucher, HR pastes or uploads the codes the company bought, checks them first (every refused line with its reason, duplicates refused) and then imports them. The reward's stock is the unused codes. Each redemption takes one code, and two people can never get the same one. After approval the employee sees their code once, and no list ever shows the code values. A rejected redemption returns an unseen code to stock.For: HR manager, Employee
- Charity rewards with a receipt — A reward can be a charity donation; marking it fulfilled asks for the donation receipt reference, which stays on the redemption.For: HR manager
- Reward requests reach the approvers — When someone redeems a reward, the people who approve reward requests are notified (never the person who asked), and on the phone they can approve or reject it from the lock screen.For: HR manager
- Cancel a reward request and reverse a fulfilled one — An employee can cancel a reward request that nobody has approved yet: the points come back once, the reward goes back in stock and the request shows as cancelled. HR can reverse a fulfilled reward with a reason: the points come back, and the stock only if the reward keeps a count and HR says so. A repeat does nothing, any other state is refused with its name, both are audited, and the employee is told about a reversal. Refunds never raise anyone's rank.For: Employee, HR manager
- Price, stock and picture checks — A reward must cost at least one point, stock cannot be negative, the name cannot be blank, and the picture must be a web address or an inline image. A reward can no longer be priced at zero or below to pay out points on redemption.For: Tenant admin, HR manager
- Nobody approves their own request — The person who asked for a reward cannot approve, fulfil or reject it, and an approver cannot approve a nomination that names them. A one-person company can switch the maker-and-checker setting off.For: HR manager, Tenant admin
Recognition insights
See whether recognition is reaching everyone, before silence turns into disengagement.
- Recognition dashboard — A last-30-days view of kudos sent, badges awarded, points earned and active people. Each tile opens the related page.For: HR manager, Tenant admin
- Recognition gap — Shows how many active employees have received no kudos in the last 30 days, with a Send a kudos now button, which is where managers should look first.For: HR manager, Tenant admin
- Top givers and top receivers — The five people who gave and the five who received the most kudos in the last 30 days, with their departments.For: HR manager, Tenant admin
- Department comparison — Compare departments by headcount, kudos received, points from kudos and the share of people who were recognised at least once in the last 30 days.For: HR manager, Tenant admin
- Company-wide recognition summary — Ask the Copilot for lifetime kudos volume, how many different people give and receive, the top giver and top receiver, and the last 30 days of badges and points.For: Employee, Manager, HR manager
- Suggested kudos for your direct reports — Anyone with direct reports sees, on the recognition dashboard or by asking the Copilot, up to five of them they have not thanked in 14 days, ranked by recent badges and kudos, each with a suggested message. Send opens the kudos form for that person. The message is drafted by AI when AI is configured and is a plain template otherwise.For: Manager, HR manager
Notifications and integrations
Make recognition show up where people already work.
- Badge awarded alert — The person is told in the app and by email whenever a badge is awarded to them by hand.For: Employee
- Branded email templates — Recognition emails, such as a badge awarded or a reward delivered, use the same branded layout as the rest of the platform.For: Employee
- Edit recognition notification wording and channels — In Settings, Notification templates, an administrator can switch each recognition notification on or off, choose in-app or email delivery and change the wording.For: Tenant admin
- Public kudos posted to Slack or Microsoft Teams — Once an administrator saves a Slack incoming webhook address or a Teams workflow address in the workspace settings, every public kudos is also posted to that channel. Private and manager-only kudos are never sent. There is no settings screen for it; the address is saved through the settings API.For: Tenant admin
- Sales leaderboard on the CRM home — When both customer relationship management (CRM) and Recognition are in your plan, the CRM home page shows the top five sales reps by revenue won this month, worked out from the opportunities already on screen. It ranks revenue, not recognition points.For: Manager, Sales manager
- Launcher tile with new-badge count — Recognition has its own tile on the app launcher, showing how many new badges you have not seen yet.For: Employee, Manager
AI Copilot and assistants
Ask for recognition work in plain language instead of clicking through pages.
- Ask about recognition in plain language — Ask the Copilot who is leading, how many points you have, how recognition is trending or what kudos were sent, and it answers from your live data within each person's permissions.For: Employee, Manager, HR manager
- Send kudos by asking — Tell the Copilot to thank a colleague and it drafts the kudos, asks for confirmation, then sends it under your name. It counts against your weekly allowance like any other kudos.For: Employee, Manager
- Change badges and rewards by asking — An administrator can ask the Copilot to update a badge or a reward, such as its points, price, stock or active status, with a confirmation step before the change is saved.For: Tenant admin, HR manager
- Recognition specialist — Questions about kudos, badges, leaderboards or recognition, in English or Arabic, are routed to a Recognition and Engagement specialist profile that knows the module's rules.For: Employee, HR manager
- One-click Copilot questions on the Recognition pages — Buttons on the Recognition, leaderboard, My badges and rewards pages open the Copilot with a prepared question, such as who on my team deserves recognition this week, or what to focus on to earn more recognition.For: Employee, Manager, HR manager
- Connect an outside AI assistant — Recognition exposes the same tools through a standard Model Context Protocol connection, so an approved external assistant can use them with the user's own permissions.For: Tenant admin
Access, settings and language
Decide who can do what, tune the limits, and switch the whole programme on or off.
- Nineteen separate permissions — Reading and writing badges, giving and reacting to kudos, nominating, awarding, revoking, managing rewards and challenges, approving redemptions, running the sentiment tools, leaderboard reads, and reading personal or all stats are each a separate permission, grouped into roles.For: Tenant admin
- Self-service for every employee role — Employees, managers, specialists, payroll managers and accountants can all view the catalogue, give kudos, see the leaderboard and redeem rewards without any extra set-up.For: Employee, Manager
- HR manager controls — The HR manager role can award and revoke badges, manage badges and rewards, approve redemptions and read everyone's recognition figures.For: HR manager
- Whole-programme switch — The platform operator can switch Recognition off for the whole platform, and every screen and request then explains that it is off instead of failing quietly.For: Platform administrator
- Tune the kudos limits — On Recognition admin → Kudos limits, an administrator sets how many kudos each person may send per week, the highest number of points one kudos can carry (up to 25), and the monthly giving budgets.For: Tenant admin
- Arabic and right-to-left screens — The Recognition screens carry Arabic translations and lay out right to left. Badges, challenges and rewards can each have an Arabic name that an administrator edits next to the English one (the starter catalogue ships with Arabic names), and a missing Arabic name falls back to the English one, never a blank. A few labels, such as the culture note above the feed, are still shown in English.For: Employee, Manager
- Role-aware navigation — Pages open only for people with the right permission: the catalogue page for those who manage badges or rewards, the dashboard for those who read all recognition figures, and the approval queue for approvers. Both admin pages are also linked from Settings.For: Employee, Manager, HR manager, Tenant admin
- A separate permission for each action — Reading and writing badges, giving, reacting to and reporting kudos, removing kudos, nominating, awarding, revoking, managing rewards and challenges, approving redemptions, adjusting points by hand, and reading personal or all stats are each a separate permission, grouped into roles.For: Tenant admin
- Access and erasure requests include Recognition — On a Compliance request, HR downloads everything Recognition holds about a person (kudos sent and received, points, badges, nominations, reward requests; never a voucher code) for an access request, and anonymises them for an erasure request: their name leaves kudos, reasons, notes and the points text, boards leave them out, and the feed shows Former colleague. The points keep their numbers, and each step is audited. A person who leaves the company disappears from the leaderboards.For: HR manager, Tenant admin
- Every recognition action is audited — Each thanks, nomination decision, reward request move, and reward or challenge change writes an audit row with who did it, which record, which person it concerns, the legal basis and the purpose. Rows hold amounts and states, never message or justification text, and a failed audit write never turns a saved change into an error.For: HR manager, Tenant admin
Learn it in the app
A guided tour inside Recognition teaches the work by having you do it.
- Hands-on guided tour — 6 short chapters (Thank a colleague; Your badges and ranking; Join a challenge; Spend your points; Nominate someone for a badge; Run recognition for the company) that start by themselves the first time you open Recognition. Each step waits for you to really do it, such as opening a list or saving a first record, and any chapter can be paused, resumed or replayed from the last row of the Recognition menu or from Tours in the account menu.For: Employee, Manager, HR manager, Tenant admin, Sales manager, Platform administrator
Works with other modules
Recognition tools in the AI CopilotThe Copilot reads recognition data and, after the user confirms, sends kudos, awards and revokes badges, redeems rewards and approves or delivers redemption requests.A sales leaderboard appears on the CRM homeWith both modules in the plan, the CRM home ranks reps by revenue won this month, calculated from the opportunities already on screen. The ranking uses revenue, not recognition points.Names, departments and managers come from HRLeaderboards, the dashboard and kudos suggestions read each person's name, department and manager from their HR employee record.Recognition alerts reach the right personWhen kudos are sent, a badge is awarded or a reward request changes state, the person concerned is notified in the app, and by email for a badge awarded or a reward delivered.Delivering work earns badges and challenge progressCompleting tasks and being assigned tasks count towards four delivery badges (First Delivery, Task Finisher, Reliable Delivery and Collaborator) and three challenges (Finish 25 tasks, Finish 100 tasks and Twenty on your plate). Each badge is awarded once, when its number is reached — Task Finisher at the 25th completed task, Reliable Delivery at the 100th, Collaborator at the 20th task assigned, Timekeeper at the 10th timesheet — and a task counts once however often it is completed or reassigned. Counting starts when this was released; tasks finished before are not counted.Completed tasks earn badgesTask assigned and completed events from Projects feed badges.Finishing activities counts towards badges and challengesEach time an activity is completed, Gamification is told who completed it and checks the company's automatic badge rules and joined challenges for that person.Copilot manages recognitionCopilot reads stats and, after confirmation, awards badges and handles redemptions and nominations.A won deal earns its owner a badgeClosing an opportunity as won gives the deal's owner the Deal Closed badge and its 20 points, once per deal, even if the deal is reopened and won again.Finishing a course or earning a certificate earns a badgeCompleting a course gives the learner the Course Completed badge (once per enrolment) and a new certificate gives Certificate Earned (once per certificate). Company rules can wait for the same two events.A good rating earns the agent a badgeWhen a requester rates a resolved ticket 4 or 5 out of 5, from the app or the e-mailed link, the ticket's assignee gets the Happy Customer badge and its points, once per ticket.Leavers leave the boards, and erasure requests reach RecognitionWhen HR records a departure, the person leaves the leaderboards and the thank-someone list from the next request on, with their history and points kept. When the data-protection officer marks an erasure request fulfilled, Recognition removes the person's name from kudos, reasons and notes and shows them as Former colleague; the points keep their numbers.Thanks kept for an employee until they get a loginA supervisor can thank an employee who has no account. The thanks and its points are kept for the employee record, and when HR creates the login (linked by work e-mail) the history appears on it: the kudos in the feed and the points in the balance, once.
Done by more than one person
A colleague is thanked, notified and rankedAn employee redeems points and an approver delivers the rewardA recognition gap leads to a thank-youHR awards a badge through the Copilot, and can take it back
What each role gets
- Employee — Thanks a colleague with kudos from any page: picks one of five recognition values, attaches 1 to 25 points and posts it to the company feed or keeps it private, within a weekly allowance of five by default. Collects badges on their own wall with their points and level, sees a celebration when a new one arrives, and checks their place on the company or department leaderboard by month, quarter or all time, where spending points never lowers a rank. Redeems points in the rewards store, follows each request from pending to delivered, and can ask the Copilot to send kudos or show their points.
- HR manager — Runs the recognition programme: awards a badge for a one-off win by asking the AI Copilot, and revokes one given in error with a reason, its points reversed and the change written to the audit trail. Edits the starter badges and creates new ones with the badge designer, keeps the rewards catalogue and its stock up to date, and approves redemption requests and marks them delivered. Watches the 30-day recognition dashboard, including how many people received no kudos, the top givers and receivers and a department comparison, and reads any employee's recognition figures through the Copilot; like anyone with direct reports, sees suggested kudos for the ones they have not thanked in 14 days.
- Tenant admin — Builds the badge and rewards catalogues alongside HR, edits the wording and channels of recognition notifications, and grants what people may do from eighteen separate permissions; by default the tenant admin cannot approve redemptions, so the person who sets up rewards is not the one who signs them off. The weekly kudos allowance, the most points one kudos can carry and the Slack or Microsoft Teams address that public kudos are posted to are saved through the settings programming interface, as none of them has a settings screen yet. Can connect an outside AI assistant to the same recognition tools, within each user's own permissions.
Frequently asked questions
Is there employee recognition software that works in Arabic?
Yes. The recognition screens carry Arabic translations and lay out right to left, including kudos, the badge wall, the leaderboard and the rewards store. A few labels are still shown in English.
How do I stop people gaming a points leaderboard?
Each person has a weekly kudos allowance (five by default), self-kudos is refused, one kudos carries at most 25 points, and spending points on rewards never lowers a rank. HR managers are exempt from the allowance.
Can employees spend their points on rewards, and who approves them?
Yes. Employees redeem points for rewards you define. A request waits for someone holding the approval permission, which the HR manager role has and the tenant administrator role does not by default. The approver approves it and marks it delivered.
Can I connect kudos to Slack or Microsoft Teams?
Yes. An administrator saves a Slack incoming webhook address or a Teams workflow address in the workspace settings and every public kudos is also posted to that channel. Private kudos are never sent. There is no settings screen for it; it is saved through the settings API.
Can employees see each other's kudos?
Public kudos appear in the company feed for everyone. A private kudos is visible only to the giver, the recipient and people who can read everyone's recognition figures.
How are badges awarded?
An HR manager awards a badge by asking the AI Copilot, which asks for confirmation first and records the award in the audit trail. A badge can be revoked the same way, and its points are taken off.
Does the recognition module work with HR data?
Yes. Names, departments and manager relationships come from the HR employee record, so rankings can be filtered by department and managers get suggested kudos for their direct reports. Each employee's record must be linked to their login.
Can the AI Copilot send kudos or approve rewards for me?
Yes. Ask the Copilot to send kudos, award a badge, or approve and deliver redemption requests. It asks you to confirm every change and only does what your own permissions allow.
Part of one platform
Recognition & Gamification is one of 59 apps (36 business apps and 23 ISO standards) that share the same sign-in, the same people, the same customers and the same AI copilot. See all apps or how Tarleaks ERP compares with Odoo, ERPNext and Zoho.