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Social Media Suite — social media management for brands & agencies

A full social suite inside the ERP: connect channels, compose with AI writing help, schedule with approvals, answer every DM and comment from one inbox, and measure campaigns down to creator-level ROI.

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What you get

  • Multi-channel publishing: Facebook, Instagram, TikTok, LinkedIn, X, Telegram, YouTube
  • AI composer: captions, hashtags, tone rewriting and auto-completion
  • Unified inbox with AI sentiment and intent classification
  • Approval workflows before anything goes live
  • Append-only analytics snapshots that survive platform API changes
  • Campaign ROI: tracking links, promo codes and attribution
  • Creator/agency workspaces with consent-based data sharing

What each role gets

  • Social manager — Plans, drafts, and schedules content across Facebook, Instagram, LinkedIn, X, TikTok, YouTube, Telegram, and Google Business Profile from one composer, with live per-channel previews and AI-generated captions and hashtags. Works a unified inbox for every comment, DM, and mention — SLA countdowns, saved replies, and AI-drafted responses included — and submits or approves posts through a built-in review workflow. Reports back with daily analytics snapshots, best-times recommendations, brand-listening keyword alerts, and campaign attribution down to individual influencer contribution.
  • Tenant admin — Brings channels online via OAuth or bot-token connect — Meta, LinkedIn, YouTube, TikTok, Telegram, X, Google Business — with every access token sealed and tenant-isolated so plaintext credentials are never exposed, even to support. Configures governance: the approval workflow and required approver roles, inbox SLA targets, and feature kill-switches for AI captioning, sentiment, and reply suggestions. Also watches token health with automatic renewal warnings, keeps webhook and polling delivery both running so the inbox never goes quiet, and owns the disclosure-compliance and platform data-deletion audit trail.

Frequently asked questions

Which networks can I publish to?

Facebook Pages, Instagram, TikTok, LinkedIn, X, Telegram and YouTube — with per-network validation before publishing.

Does it analyse the sentiment of comments and DMs?

Yes — every inbound message is classified for sentiment and intent by AI, so a complaints spike is visible the moment it starts.

Part of one platform

Social Media Suite is one of 30+ modules sharing the same login, the same people, the same customers and the same AI copilot — see all modules or how Tarleaks ERP compares to Odoo, ERPNext and Zoho.