An admin asks for an app that needs approval
Who is involved
| Role | What they do |
|---|---|
| Tenant admin | Asks for the app and uses it once added. |
| Platform administrator | Approves or declines the request. |
Step by step
- Tenant admin
Opens Settings, Apps, Add and picks an app marked as needing approval, with a note.
What they see:The request shows Waiting for approval.
- Platform administrator
Opens Platform, Requests and reads the company, app and note.
What they see:The request in the pending list.
- Platform administrator
Approves with a reply.
What they see:The request is marked decided.
- Tenant admin
Looks at Installed without signing out.
What they see:The app and anything it needs are installed.
Who is told what
The decision shows in the admin's Requests tab with the administrator's reply.