Agency conversations in the creator's Social inbox

What moves

A creator's conversations with agencies appear as a From agencies lane in the Social inbox, next to comments and direct messages.

Before you start

• A creator workspace
• An agency that has opened a conversation with the creator

Step by step

1. Agency managerInfluencer Marketing & Campaign ROI

   Opens a conversation with a creator about a brief or a payment (through the integration interface).

   You see:The conversation exists with the creator as a participant.

2. Creator ownerSocial Media Suite

   Opens the Social inbox and chooses From agencies.

   You see:The conversation is listed with its unread count.

3. Creator ownerInfluencer Marketing & Campaign ROI

   Replies in the lane meant for the agency and creator.

   You see:The agency sees the reply and nobody else does.

Related

• Influencer Marketing & Campaign ROI
• Social Media Suite
• Ask about campaigns, creators and consent
• Consent, booking and permit alerts
• Copilot answers campaign questions
• A creator shares a media kit with a brand
• A creator withdraws access and the agency loses it at once
• Connections between modules