A creator withdraws access and the agency loses it at once
Who is involved
| Role | What they do |
|---|---|
| Creator owner | Withdraws an active grant, with or without a reason. |
| Agency manager | Is told, and sees the grant marked as revoked. |
Step by step
- Creator owner
Opens Grants in the Consent centre and chooses Revoke on an active grant.
What they see:A dialog explains what stops and offers three common reasons or free text, all optional.
- Creator owner
Confirms.
What they see:The grant moves to the history list with the date of withdrawal.
- Agency manager
Receives the alert, by e-mail as well as in the app.
What they see:The alert says the creator withdrew access to a scope.
- Agency manager
Reopens the Consent screen.
What they see:The grant shows as revoked, and the next hourly collection no longer reads that creator's data.
Who is told what
Agency managers are notified in the app and by e-mail. Reports already delivered to a brand stay with the brand.