The right person is told when a drawer is off or a refund is large
What moves
Point of Sale tells Notifications when a closed session is off by at least the alert amount, a refund reaches the alert amount, or an offline sale could not be filed. Closing a session and each refund also have quiet messages you can switch on. The messages are written in English.
Before you start
- Point of Sale and Notifications in your plan
- Alert amounts set in Point of Sale settings
- Both modules in your plan
- Alert amounts set in Point of Sale
Step by step
- POS cashierPoint of Sale
Closes a session with the cash short by more than the alert amount.
You see:The session closes.
- SystemNotification Centre
Sends Cash count off in the app and by e-mail, saying short or over and by how much.
You see:People who can close another person's session see it in their inbox.
- POS managerPoint of Sale
Opens the session and looks into the difference.
You see:The Z-report shows each method's expected, counted and difference.
- SystemNotification Centre
Sends Large refund when a refund reaches the alert amount, and Offline order not filed when a sale is refused as the till sends it.
You see:Managers see who refunded what and why, or which sale needs resolving.