Warehouse User — Orders guide
See what was confirmed, ship it, and say so.
Ships what the desk confirmed: opens a delivery, dispatches it, marks it delivered, and receives goods that come back. Reads orders; never creates or confirms one.
What you will be able to do
- Read the confirmed orders and their deliveries
- Dispatch a delivery and mark it delivered
- Receive goods that come back
What this role can and cannot do
| Can | Cannot |
|---|---|
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2 steps, each one carried out in the product on .
Find the returns to receive #
Where Sales Orders » Returns
- Open Sales Orders » Returns.
- Press Approved, to receive.
You should see Every return the manager approved, from every order — you do not need to open the order, even one another salesperson owns.
Receive a return on its own page #
Where Sales Orders » Returns » a return
- Click a return number in the list.
- Check the items by name against the order number.
- Press Goods received when they are in.
You should see The status moves Approved → Processing; the manager then signs the refund.
Creating and confirming orders is the desk's job, not yours — the buttons are simply not there.