A device certificate is renewed before it expires
Who is involved
| Role | What they do |
|---|---|
| Tenant administrator | Receives the reminder and renews. |
| Tax agent | Keeps issuing under the renewed certificate. |
Step by step
- Tenant administrator
Receives a reminder at 30, 14 or 7 days before the certificate expires.
What they see:The device named with its days left.
- Tenant administrator
Opens the device, presses Renew certificate and chooses Renewing Existing CSID (ZATCA's name for the device certificate) in FATOORA and pastes the new one-time code.
What they see:Invoices waiting are sent first, then the certificate is swapped.
- Tax agent
Issues the next invoice.
What they see:It is signed under the renewed certificate and the counter carries on rather than restarting at 1.
Who is told what
Reminders go to holders of the device permission; the 7-day and expired ones are top severity and bypass quiet hours.