A device is connected by one person and used by another
Who is involved
| Role | What they do |
|---|---|
| Tenant administrator | Connects the branch's invoicing device. |
| Accountant | Issues invoices on that branch. |
Step by step
- Tenant administrator
Opens Set up e-invoicing, chooses the branch, accepts ZATCA's terms and pastes the one-time code from FATOORA.
What they see:Each device step ticks until Connected to ZATCA.
- Accountant
Opens the same device page.
What they see:No Connect, Renew, Revoke or Go live controls, and the interface refuses each attempt.
- Accountant
Issues an invoice on the branch.
What they see:It is signed by the connected device with the next invoice counter.
Who is told what
Holders of the device permission and tenant administrators are alerted to expiry, revocation or a stale revocation check.