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A large bill goes through a multi-step approval chain

Who is involved

RoleWhat they do
Finance controllerDesigns the approval matrix and approves the first step.
Accounts payable clerkSubmits the bill that triggers the chain.
Tenant administratorApproves the final step on the largest amounts.

Step by step

  1. Finance controller

    Opens Approval matrices, sets amount bands for vendor bills and the steps for each, then simulates a 60,000 bill.

    What they see:The matching cell highlighted and the chain resolved to named people.

  2. Accounts payable clerk

    Submits a bill above the top band.

    What they see:A chip on the bill reading Step 1 of 2, waiting for the controller.

  3. Finance controller

    Opens Approvals, selects Waiting for me and approves their step.

    What they see:The request moves to step 2 and the bill is not yet approved.

  4. Tenant administrator

    Opens Approvals and approves the final step.

    What they see:The bill is Approved and can be posted.

  5. Finance controller

    Presses Escalate overdue steps (nothing escalates on its own) when a step has sat unanswered.

    What they see:A silent step moves on to the next approver or substitute.

Who is told what

Candidates find the request in the Approvals inbox. The submission alert to controllers and accountants comes from the bill submission.

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