A snag is fixed by one person and closed by another
Who is involved
| Role | What they do |
|---|---|
| Quantity surveyor | Raises the snag and checks the fix. |
| Site engineer | Puts it right and records the fix. |
| Construction manager | Accepts a snag as it is, and issues the handover certificate. |
Step by step
- Quantity surveyor
Raises the snag with a photo, the place, the trade and a due date.
What they see:The snag is open and shows on the site engineer's list and on the job's Snagging tab.
- Site engineer
Puts the work right and records the fix with a note or a photo of the finished work.
What they see:The snag waits to be checked; the engineer cannot close it.
- Quantity surveyor
Checks the work and closes the snag, or sends it back saying what is still wrong.
What they see:A closed snag leaves the open count; a snag sent back returns to the engineer as open, with the reason.
- Construction manager
When no snag is left open, issues the handover certificate; a snag that will not be fixed is first accepted as it is, with a reason.
What they see:The certificate lists the snag counts and the exceptions. While a snag is open, the certificate is refused and says how many remain.
Who is told what
This version sends no message when a snag changes hands: the job's Snagging tab and the list show each person what is waiting for them.