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A stocked product is received into stock before the shop sells it

Who is involved

RoleWhat they do
Catalogue managerCreates the product and marks it to track stock.
Inventory managerReceives the goods into the stock item.
ShopperSees the availability on the website.

Step by step

  1. Catalogue manager

    Creates a product, ticks that it tracks stock and saves it.

    What they see:The product is saved and announced with its variants.

  2. Inventory manager

    Opens Inventory and finds the stock item that was made for the product, one per live variant.

    What they see:A new stock item per variant, valued at the variant's list price.

  3. Inventory manager

    Receives the goods into the item.

    What they see:On-hand quantity rises for the product.

  4. Catalogue manager

    Opens the product's Stock & sales tab.

    What they see:A link to the stock item and the stock figures Inventory supplies.

  5. Shopper

    Opens the product page on the website.

    What they see:In stock, or low with the count, or out of stock.

Who is told what

None; each person sees the result in their own screen.

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