A website booking request reaches the rentals team
Who is involved
| Role | What they do |
|---|---|
| Shopper | Asks for a rental for chosen dates on the website. |
| Rental manager | Confirms the booking and takes the deposit. |
Step by step
- Shopper
Checks availability for dates on the website and sends a booking request.
What they see:The site shows the price for the dates and then a received request.
- Rental manager
Opens Rentals and finds the new booking, marked as coming from the website.
What they see:A reserved booking if the item was free for the dates, otherwise a quote that says why.
- Rental manager
Confirms the booking and takes the deposit through the rental flow.
What they see:The booking is confirmed.
Who is told what
The Rentals team finds the booking in its own list; the shop's new-order message also goes to the people who work orders.
Related
- Products & Online Store
- Rentals
- Opening an online store takes a catalogue manager, an administrator and a developer
- With Sales Orders, the warehouse ships the online order
- A price the catalogue manager changes shows up on the seller's next quote
- Sales orders are priced by the catalogue
- Staff are told when an order needs them
- Team workflows