A candidate is registered, called in, tested and certified
Who is involved
| Role | What they do |
|---|---|
| LMS operator | Registers the candidate, confirms identity and issues the ticket at the front desk. |
| LMS examiner | Calls the ticket into the exam room, opens the attempt and issues the certificate. |
| Candidate | Sits the tests in the locked exam player. |
Step by step
- LMS operator
Registers the candidate through the AI Copilot or the application programming interface (API) and confirms the identity document.
What they see:The candidate record shows identity verified and who confirmed it.
- LMS operator
Issues a queue ticket for the centre through the API.
What they see:A numbered ticket appears on the centre board, which updates live.
- LMS examiner
Calls the ticket to a room and computer, then marks it serving.
What they see:The ticket turns to Called and then Serving on every open board.
- LMS examiner
Opens an attempt for the candidate on the programme.
What they see:The attempt is created. A candidate who has used every try, or a programme that is not published, is refused with the reason.
- Candidate
Opens the exam from the link the examiner gives them and sits each test in the full-screen player, answering and submitting each one. It runs on a computer signed in by exam staff, or on a candidate account that has the attempt permission.
What they see:A timer, the question navigator and a warning if they leave the window.
- System
Marks every test on the server against the frozen key and works out the outcome from the programme's pass rules.
What they see:The candidate sees the result screen as far as the programme allows.
- LMS examiner
Marks the ticket completed.
What they see:The ticket leaves the waiting list.
- LMS examiner
Issues the certificate through the AI Copilot or the API.
What they see:A numbered certificate with a signed QR code is listed under Issued certificates.
Who is told what
Boards update live. No message is sent to the candidate or to staff; the result is shown on screen and the board shows who is waiting.
Related
- Learning & Certification (LMS)
- A certificate is issued by an examiner and revoked by a manager
- A counter payment becomes a tax invoice the accountant can see
- A flagged exam is reviewed, voided or corrected
- Ask about training and certificates, and assign courses
- Assign training to employees and departments
- Team workflows