A manager closes a till the cashier left open
Who is involved
| Role | What they do |
|---|---|
| POS cashier | Opened the session and went home without closing it. |
| POS manager | Counts the drawer and closes it in their place. |
Step by step
- POS manager
Opens the Point of Sale home page.
What they see:The register shows Open, with the cashier's name and since when.
- POS manager
Opens the session and reads its X-report.
What they see:The cash the drawer should hold is shown.
- POS manager
Counts the drawer and closes the session with the counted amounts and a note.
What they see:The session closes in the manager's name, and bills still open carry over.
- POS cashier
Tries to close a colleague's session.
What they see:The till says a cashier closes only their own.
Who is told what
If the count is off by the alert amount, people who can close another person's session are told.