A waiter sends a dish to the kitchen and it comes back ready
Who is involved
| Role | What they do |
|---|---|
| Waiter | Takes the order at the table, sends it to the kitchen and takes payment. |
| Kitchen cook | Works the station's screen and marks tickets ready. |
Step by step
- Waiter
Taps a free table on the floor plan and enters how many guests are sitting down.
What they see:The table turns Seated and a bill opens.
- Waiter
Adds the dishes with extras, course and seat, and presses Send to kitchen.
What they see:The lines read With the kitchen and the table turns Ordered.
- Kitchen cook
Looks at the station's screen.
What they see:A new ticket shows the table, course, seat and requests such as no onion.
- Kitchen cook
Presses Start, then Ready when the dish is plated.
What they see:The ticket moves from New to Cooking to Ready.
- Waiter
Glances at the bill on the till.
What they see:The lines now read Ready without a refresh.
- Kitchen cook
Presses Bump once the dish has gone out.
What they see:The ticket leaves the open board and shows under Done.
- Waiter
Prints the bill before payment, then takes payment and prints the receipt.
What they see:The table shows Wants the bill, then the sale is Paid.
Who is told what
No message is sent: new tickets appear on the kitchen screen within moments, with an optional sound, and the waiter's till shows progress by itself.