A company asks for an app that needs approval
Who is involved
| Role | What they do |
|---|---|
| Tenant admin | Requests the app with a note. |
| Platform operator | Decides the request. |
Step by step
- Tenant admin
Opens Settings, Apps, Add apps and sends a request for an approval-only app with a note.
What they see:The request shows Waiting for approval under Requests.
- Platform operator
Opens Platform, Requests.
What they see:The request is listed with the company, the app and the note.
- Platform operator
Approves it, or declines with a reply.
What they see:The decision is recorded.
- Tenant admin
Returns to Settings, Apps, Requests.
What they see:The status and the operator's reply are shown, and an approved app is in the menu.
Who is told what
No email or bell is sent when the request is decided; the answer appears on the Requests tab.