A Google branch change needs a second person
Who is involved
| Role | What they do |
|---|---|
| Social manager | Asks for Ramadan hours on the Profile changes tab, names it and picks the branches. |
| Tenant admin | Opens the request and presses Check. |
Step by step
- Social manager
Asks for Ramadan hours on the Profile changes tab, names it and picks the branches.
What they see:The request is pending; nothing has changed at Google.
- Social manager
Presses Approve on their own request.
What they see:Refused: a second person approves.
- Tenant admin
Opens the request and presses Check.
What they see:A dry check says whether Google would accept it.
- Tenant admin
Approves it, or rejects it with a note.
What they see:Approved: Google is changed for every branch and each branch's result is shown. Rejected: the note tells the requester what to fix.
Who is told what
Nobody is notified when a change is requested; the approver finds it on the Profile changes tab.