Line Manager — Attendance guide

1Check what your sign-in can do #

Where Your name, top right » Profile

1. Open your company's address in the browser — it looks like yourcompany.tarleaks.com.
2. Type the e-mail address your administrator set up for you, then your password.
3. You land on the app launcher: a grid of the apps your company uses.
4. Click your name in the very top-right corner of the screen.
5. Choose Profile from the menu that drops down.
6. Scroll to the Roles & permissions section.

You should see You hold the same verbs an HR manager does — approve leave, approve corrections, approve weeks — over a much smaller set of people. The narrowing is done by the product.

Watch out Two people with the same job title can hold different roles here. If the chip does not say what you expected, ask your administrator before you start deciding anything — the buttons you see depend on it.

2Start the day on the attendance screen #

Where Attendance » Today

1. From the launcher, click the Attendance tile.
2. Read the four boxes and the roster underneath.

You should see The same first screen everybody in the company sees.

3Your leave queue is your team's, not the company's #

Where Attendance » Leave » Approval queue

1. In the left menu, under TIME OFF, click Leave requests.
2. Read the count in the bar on the right of the filters.
3. Filter to Pending to see what is genuinely waiting on you.

You should see You see a fraction of the company's pending requests, because the product filters by the departments you manage rather than trusting you to look away. There is nothing to switch on and nothing to remember.

Watch out If a request you were expecting is not listed, the person is not in a department you manage. That is a question for HR, not a fault — and it means somebody else already has it.

Worth knowing If a request you expected is missing, the person is not in a department you manage — that is a question for HR, not a bug.

4Clear the queue after a long weekend #

Where Attendance » Leave » tick rows » Approve

1. With the queue filtered to Pending, tick the rows you have decided on.
2. The bar at the bottom says how many are selected.
3. Press Approve and confirm.

You should see The batch re-runs the department check on every row. A request that has drifted out of your team is refused inside the batch and named, rather than slipping through it.

Watch out Approving a batch is one decision repeated, not one decision. Read the dates on each row — two people off the same week is the thing a batch hides.

5Missed punches are scoped the same way #

Where Attendance » Regularizations

1. In the left menu, click Regularizations.
2. It opens on Pending. Press the eye icon on a row to read the full detail.
3. Switch the status dropdown to All to include decided ones.

You should see Only your team's corrections are here. The same request is also in HR's queue — you are both looking at it, from different scopes, and either of you can decide it.

Watch out Approving adds paid hours. If you cannot remember the day, ask before you approve — the request is not going anywhere.

6The timesheet queue says whose weeks it holds #

Where Attendance » Timesheet approvals

1. In the left menu, under TODAY, click Timesheet approvals.
2. Read the sentence under the heading before the rows.
3. Stay on Waiting on me; the other tabs are Approved and Sent back.
4. Approve with the tick, or press Send back and type a reason.

You should see It tells you in the product's own words: weeks from the departments you manage, and your own week is never here — somebody else approves that. Approving sends the hours to payroll and to billing.

Watch out The age shown on a row is how long the person has been waiting, not when they sent it. Work the oldest first.

Worth knowing The wait shown on each row is how long the person has been waiting, not the date they sent it. The wait is what you are deciding about.

7Check the hours before you agree to the leave #

Where Attendance » Leave balances

1. In the left menu, under TIME OFF, click Leave balances.
2. Choose the team member in the box at the top right.
3. Read the big number on each card, and the line underneath it.
4. Press View ledger to see every movement behind it.

You should see The big number is hours available, with an approximate day figure underneath. Accrued this year, used this year and any carry-over are all on the card — as is the date the next accrual lands.

Watch out Check the balance BEFORE you agree to the leave, not after you approve it. A balance that goes negative is a payroll conversation.

Worth knowing The ledger is append-only: every accrual, every day taken and every correction is a line with the balance after it. Nothing is edited in place, so a disputed balance can always be walked back.

8Know which shift your people are on #

Where Attendance » Shifts & rosters

1. In the left menu, under SCHEDULE, click Shifts & rosters.
2. Read Start, End, Grace (min) and Days on the template your team is on.

You should see You can answer 'which shift is she on, and what grace does she get' without asking HR.

9You read the roster; you do not write it #

Where Attendance » Shifts & rosters

1. Look at the top right of Shifts & rosters for a New shift button.
2. Look along a shift row for an Assignments button.

You should see Neither is offered. Moving somebody onto a different shift changes what they are paid and when they count as late, so it stays with HR.

Watch out Moving somebody to a different shift changes what they are paid and when they count as late. Ask HR — and say which shift and from which date, because assignments are dated.

10Read the rule behind your team's balances #

Where Settings » Leave accrual policies

1. Open Settings, then under TIME & PAY click Leave accrual policies.
2. Read Rate, Period, cap, carry-over and Effective on the policy your team is on.

You should see When somebody asks why they have the hours they have, the rule is on screen — in hours, on a schedule, with a cap.

Watch out Read it, do not change it. Editing a policy changes what everybody on it earns from that date, which is an HR decision with a payroll tail.

Worth knowing Read it; do not change it. Editing a policy changes what everybody on it earns from that point on, and that is an HR decision.

11Read the numbers on your own team #

Where Attendance » Attendance insights

1. In the left menu, under INSIGHTS, click Attendance insights.
2. Read the four boxes, then press Refresh if the day is still moving.

You should see The figures come from the clock records, so a conversation about lateness starts from a number rather than an impression.

12Look for the pattern before the conversation #

Where Attendance » Attendance insights

1. Still on Attendance insights, read Overtime trend and Leave utilisation.
2. Change the period to the window the question covers.

You should see A run of late arrivals that started on one date usually has a cause — a shift change, a school run, a second job. The chart tells you which week to ask about.

Watch out Do not open a lateness conversation from the average alone. Find the week it changed, then ask what happened that week.

13Company attendance rules are not on this sign-in #

Where Settings

1. Open Settings and look through the TIME & PAY group.
2. Attendance settings is not listed for this sign-in.

You should see You decide about your team. Whether the whole company needs a geofence to clock in is a different decision, and it belongs to the administrator.

Watch out If your team works from a site that is not a registered office, they will be refused at check-in. That is an office to add — ask your administrator rather than telling people to work around it.

14The company-wide attendance trail is not on this sign-in either #

Where Attendance » Today

1. Look through the Attendance menu for an audit or history view.
2. There is none on this sign-in.

You should see The record of who changed which attendance row, company-wide, is kept — and it is an HR and compliance record, not a management one. Scoping applies to the history as much as to the live queue, which is the same protection working in your favour.

Watch out This is the same rule that keeps your own team's records out of another manager's view. Scoping applies to the history as well as the live queue.