Subscription invoices are billed through accounting

What moves

Each invoice raised by a billing run is sent to Accounting as a draft customer invoice, or a credit note for credit lines. Accounting sends back the invoice reference, every payment (full or part), and any voiding, and its tax rates reach Subscriptions. A payment taken from a customer's saved card goes to Accounting as a card receipt, which marks the subscription invoice paid.

Before you start

• Subscriptions and Accounting in your plan
• A chart of accounts and tax rates set up in Accounting
• Subscriptions & Licensing and Accounting in your plan
• Customer in the party register

Step by step

1. Subscriptions managerSubscriptions & Licensing

   Runs billing, or waits for the hourly run, so due invoices are raised.

   You see:Each subscription gets one invoice for the period, marked Awaiting payment.

2. SystemAccounting & E-Invoicing

   Drafts one customer invoice per request (a credit note for negative lines), with the same customer, lines, tax and due date.

   You see:A draft appears in Accounting. Sending the same request again changes nothing.

3. SystemSubscriptions & Licensing

   Stamps the Accounting invoice reference on the subscription invoice.

   You see:The invoice page shows a button that opens the invoice in Accounting.

4. AccountantAccounting & E-Invoicing

   Reviews the draft and issues it.

   You see:The invoice is booked in the ledger, and where e-invoicing is on it is filed.

5. AccountantAccounting & E-Invoicing

   Records the customer's payment, in full or in part.

   You see:A part payment shows in Subscriptions as Part paid with the balance; a full payment settles the invoice.

6. SystemSubscriptions & Licensing

   Marks the invoice paid, stops the overdue steps, returns a past-due subscription to active and switches suspended licences back on.

   You see:The customer's software works again and the subscription leaves the past-due list.

Related

• Accounting & E-Invoicing
• Subscriptions & Licensing
• Taxes created in Accounting appear on products
• The asset register and the ledger share one asset
• The Copilot works the finance module for you
• A company goes live and everyone sees the new mode
• A credit hold stops a sale before it ships
• Connections between modules