People are told when a return is completed

What moves

A completed return sends a notice with the return number, refund amount and method to people who may view returns.

Before you start

• Both modules in your plan
• Notifications module (included in every workspace)
• Returns switched on

Step by step

1. Sales managerSales Orders & Fulfilment

   Completes a customer return.

   You see:The refund is recorded.

2. SystemNotification Centre

   Notifies the people who may view returns.

   You see:Notices go out in the bell and by email.

3. Order clerkSales Orders & Fulfilment

   Opens the return.

   You see:They update the customer.

Related

• Notification Centre
• Sales Orders & Fulfilment
• People are told when a version is reviewed or a domain connects
• People are told when leave needs them or is decided
• People are told when payroll needs them
• An HR manager announces something to a department
• Connecting an outside system with a webhook (beta)
• Connections between modules