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The partners calendar — who does what, and when

8 use cases across 4 roles, placed by when they happen. Each one opens as a numbered sequence with the screen behind every step — nothing here is advice we have not carried out in the product. Filter to your own role, or read it once to know what lands on your desk and from whom.

Nothing matches that. Try a shorter word, or pick Everyone.

Handovers — who passes what to whom

Finance rarely breaks inside a job. It breaks at the join: a bill nobody approved, a receipt nobody allocated, a month closed before the tax agent had it.

Every handover between the roles
When this happensFrom → toWhat happens next
A company signs up through the partner's link, or matches a registered dealClient company → Partner owner and sales
Partner portal » Clients
The company appears on Clients, credited to the partner.
A deal registered by another partner first wins; the platform's partner team decides a conflict.
A client pays an invoiceClient company → Partner owner and finance
Partner portal » Commission
A commission line appears, Pending, with the day its hold ends.
A refund inside the hold removes the line before anything is paid.
The payout run on the 15thPlatform partner team → Partner finance
Partner portal » Payouts; Platform » Partners » Payouts
A payout with its VAT; with self-billing consent the platform issues the invoice itself.
Without consent the payout waits for the partner's own invoice.
A payout is sentPlatform partner team → Partner finance
Partner portal » Documents
The payment advice and the invoice are issued as PDFs.
The sandbox rail used for testing moves no money.
A new version of the agreement is publishedPlatform partner team → Partner owner
Partner portal » Agreement
The owner is asked to accept it at the next sign-in.
Until it is accepted, the portal shows only the documents.

All role guides · How to check a number