A heavy user hits the limit and an admin raises it
Who is involved
| Role | What they do |
|---|---|
| Employee | Uses the Copilot heavily and runs out of chats. |
| Tenant admin | Sees the usage and raises the person's limit. |
Step by step
- Employee
Sends the last message of the day's allowance.
What they see:The panel shows no chats left today and explains to wait or ask an administrator.
- Employee
Asks the tenant admin to raise the limit.
What they see:The admin is asked outside the Copilot.
- Tenant admin
Opens Settings, AI usage limits and finds the person in the top usage list.
What they see:The page shows their messages today and this month and that they have no override.
- Tenant admin
Adds an override with a higher daily limit and saves.
What they see:The person's row shows the new limit instead of the default.
- Employee
Sends another message.
What they see:The Copilot answers and the panel shows the new number of chats left.
Who is told what
No message is sent; the panel reads the limit again on the next message.