A leaver is cut off and later restored
Who is involved
| Role | What they do |
|---|---|
| HR manager | Offboards the employee. |
| Chat administrator | Restores access if they return. |
| Employee | Is the leaver. |
Step by step
- HR manager
Completes the employee's offboarding in HR.
What they see:HR shows the employee as left.
- Employee
Has chat open.
What they see:Their chat session closes within seconds.
- Chat administrator
Opens People whose chat access ended.
What they see:Sees the employee listed.
- Chat administrator
Later presses Restore chat access after a rehire and confirms.
What they see:The employee can read and send again, and the restore is recorded.
Who is told what
A leaver stops receiving chat notifications.