A signer declines and the contract is sent again
Who is involved
| Role | What they do |
|---|---|
| External signer | Declines with a reason, then signs the new request. |
| Requester | Settles the point and sends again. |
Step by step
- External signer
Opens the link, reads the document and declines, writing why.
What they see:A page confirms the sender was told and the request has stopped.
- Requester
Reads the reason in the notification and on the signing request, and settles it with the counterparty.
What they see:The request shows as declined, the other signers' links have stopped, and the contract is back to approved.
- Requester
Sends the contract again, replacing the signer if it was the wrong person.
What they see:A new request with its own number; the declined one stays on record.
- External signer
Opens the new link, confirms with a code and signs.
What they see:A receipt, and the request continues to the next signer.
Who is told what
The owner is told, with the reason, the moment a signer declines. If the wording itself must change, the contract is withdrawn and a new draft is made.