A second vehicle for the same driver is refused, covered by a temporary handover or a higher limit
Who is involved
| Role | What they do |
|---|---|
| Dispatcher | Tries to hand a second regular vehicle to a driver who already holds one. |
| Fleet manager | Decides whether to raise the limit. |
| Driver | Holds the vehicles that were handed over. |
Step by step
- Dispatcher
Opens Assign a vehicle and picks a driver who already holds a regular vehicle.
What they see:A warning before the click: the handover will be refused, with the choice to hand it over as Temporary.
- Dispatcher
Presses Hand over as a regular handover anyway.
What they see:A refusal naming the plate the driver holds and telling the dispatcher to ask the fleet manager to raise the limit, not pointing at settings they cannot open.
- Dispatcher
Chooses the Temporary type and hands the vehicle over.
What they see:The handover is accepted, because temporary handovers never count toward the limit.
- Fleet manager
Opens Fleet settings, Rules & reminders, and changes Vehicles a driver may hold at once.
What they see:The new limit is saved and applies to the next handover.
- Driver
Opens My vehicle.
What they see:One card for each vehicle held, titled with plate and region.
Who is told what
The driver is told about each handover that goes through.