A vehicle goes off the road and its driver is released
Who is involved
| Role | What they do |
|---|---|
| Fleet manager | Takes the vehicle off the road with a reason. |
| Driver | Is told the vehicle is no longer theirs. |
| Dispatcher | Plans around the vehicle until it is back. |
Step by step
- Fleet manager
Opens the vehicle and presses Take off the road, entering the reason.
What they see:The vehicle reads Off the road and the reason is in its history.
- Driver
Opens their bell and My vehicle.
What they see:A notice that the vehicle is no longer assigned, and the vehicle gone from their page.
- Dispatcher
Opens Assign a vehicle.
What they see:The off-road vehicle is not offered, only in-service vehicles nobody holds.
- Fleet manager
Presses Back in service when it returns.
What they see:The vehicle is available to hand over again.
Who is told what
The driver is told when the handover is closed by the vehicle changing state.