A lapsed licence on a driver who still holds a vehicle
Who is involved
| Role | What they do |
|---|---|
| Fleet manager | Runs the expiry check and decides what to do. |
| Dispatcher | Takes the vehicle back or waits for the renewed licence. |
| Driver | Renews the licence. |
Step by step
- Fleet manager
Runs the expiry check after a driver's licence date has passed.
What they see:A count of lapsed-licence warnings queued.
- Fleet manager
Opens the notice.
What they see:The driver's name and the vehicles they still hold.
- Dispatcher
Receives the same notice and opens Assignments.
What they see:The driver's open handover, still listed as held right now.
- Dispatcher
Ends the handover with the reason licence expired, or leaves it while the licence is renewed.
What they see:The vehicle is handed back and the driver is told.
- Driver
Gets the licence renewed.
What they see:Once the new date is recorded they can be handed vehicles again.
Who is told what
One notice per driver per expiry date goes to everyone who may hand vehicles over, naming the vehicles. A licence that lapses again after renewal warns again.
Related
- Fleet Management
- Notification Centre
- A leaver's vehicle is released when HR ends their employment
- A new driver is set up from HR to first handover
- A second vehicle for the same driver is refused, covered by a temporary handover or a higher limit
- Copilot works the fleet
- Depots come from your work locations
- Team workflows