A request is approved by the line manager
Who is involved
| Role | What they do |
|---|---|
| Employee | Raises the request. |
| Manager | Approves or rejects it for their department. |
| HR specialist | Fulfils it after approval. |
Step by step
- Employee
Opens the Create button or My requests, chooses a type such as work from home, and submits.
What they see:The request shows as submitted.
- Manager
Opens the requests queue and finds the request from their own team member.
What they see:Only requests from their department appear.
- Manager
Approves or rejects with a note.
What they see:The request moves to approved or rejected.
- Employee
Opens My requests.
What they see:The decision and the manager's note.
- HR specialist
Marks an approved request as fulfilled once the work is done.
What they see:The request closes as fulfilled.
Who is told what
When the first step resolves to a named person, such as the employee's manager, that person is notified. The employee sees the decision under My requests.