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HR Specialist — HR guide

Keep the records straight so everyone else's month works.

Runs HR's day: new joiners, documents, requests and the records everyone else relies on being right.

What you will be able to do

  • Add a new joiner and start their onboarding
  • File documents where retention is applied automatically
  • Work the request queue without guessing who approves what
  • Keep the directory clean enough to trust

What this role can and cannot do

CanCannot
  • hr:employee:read
  • hr:employee:update
  • hr:termination:read
  • hr:probation:read
  • hr:probation:confirm
  • hr:document:read
  • tenant:settings:write
  • hr:termination:apply
  • hr:termination:reverse
  • hr:document:delete
  • hr:document:legal_hold

9 steps, each one carried out in the product on .

Find anybody in seconds #

Where HR » People

  1. Open People.
  2. Search by name, number or position.
Screenshot: Find anybody in seconds, HR Specialist view
Filters for department and status sit above the list.

You should see The directory is the spine of everything else — payroll, attendance and access all read from it.

Add a new joiner #

Where HR » People » New employee

  1. On Employees, click New employee.
  2. Fill the name, e-mail, number and hire date.
  3. Pick the department and the position.
  4. Press Create; set the manager on the record afterwards (Edit profile).
What each field wants
FieldWhat to put in it
First name / Last nameAs on their passport or ID — this is what prints on letters and contracts.
EmailTheir work address; the login is linked to the person later.
Employee numberYour own reference.
Hire dateThe first working day. Onboarding tasks are scheduled from it.
DepartmentDrives who can see this person: a line manager sees the departments they manage.
PositionThe job title, from the position list rather than free text, so reporting stays comparable.
Screenshot: Add a new joiner, HR Specialist view
Department, position and manager are the three that change what the rest of the system does. The rest is detail.

You should see The person exists once, and every other module reads that one record.

Watch out Link the person to their login as soon as they have one, or self-service and My team will not recognise them.

Worth knowing Link them to a login as soon as they have one. Without it, self-service and My team cannot recognise them.

Work the request queue #

Where HR » Requests

  1. Open Requests.
  2. Press the Waiting on me tile.
  3. Press View on the oldest.
Screenshot: Work the request queue, HR Specialist view
The queue is ordered by age for a reason. Approve and Reject are on rows whose current step is assigned to the HR specialist.

You should see Every request carries its own approval chain, so you never have to ask who signs this one — and the buttons are there when the step is yours, even though your role has no company-wide approve right.

Start somebody's onboarding #

Where HR » Onboarding

  1. Open Onboarding.
  2. Start a journey for the joiner.
Screenshot: Start somebody's onboarding, HR Specialist view
The template list — pick the one that matches their country and role.

You should see Tasks are copied from the template at the moment you start, so later template edits cannot rewrite somebody's first week.

Employers are readable, not editable #

Where Settings » Employers

  1. Open Settings, then Employers.
Screenshot: Employers are readable, not editable, HR Specialist view
The same list the HR manager sees, with no Save button.

You should see You see the same list the HR manager edits.

You can read terminations, not apply or cancel them #

Where HR » Terminations

  1. Open Terminations.
Screenshot: You can read terminations, not apply or cancel them, HR Specialist view
The list and its states, with no Apply and no Cancel termination.

You should see Every termination is listed with its last working day and state. Applying a drafted termination and cancelling a scheduled one are the HR manager's, so neither is offered to you.

Fill the company's own fields in the edit form #

Where HR » People » a person » Edit profile » Custom fields

  1. Open a person.
  2. Press Edit profile.
  3. Open the Custom fields tab.
Screenshot: Fill the company's own fields in the edit form, HR Specialist view
The company's own fields in the edit form.

You should see The company's own fields sit in the same form as the rest of the record.

A fail waiting for HR is the first row on Probation, and you can decide it #

Where HR » Probation

  1. Open Probation.
  2. Press Confirm or send back the fail on the first row.
Screenshot: A fail waiting for HR is the first row on Probation, and you can decide it, HR Specialist view
The manager's reason and the two choices: confirm the fail, or send it back with a reason.

You should see You confirm the fail (the person can then be offboarded) or send it back to the manager with a reason. Everyone else's probation follows by end date.

Worth knowing The button is at the end of the row: scroll the table to the right.

You cannot put a document on legal hold #

Where HR » HR documents

  1. Open HR documents.
Screenshot: You cannot put a document on legal hold, HR Specialist view
The document rows, with no Put on hold and no Release hold.

You should see A document row offers no Put on hold or Release hold; ask the HR manager to hold a document.

Termination, legal holds and data-subject requests belong to the HR manager. You prepare everything up to that line.

All hr role guides

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