An automation raises a job and someone picks it up
Who is involved
| Role | What they do |
|---|---|
| Tenant admin | Builds the rule and checks its run log. |
| Asset manager | Works the work orders the rule raises. |
Step by step
- Tenant admin
Creates a rule: when an asset's condition drops below 50 percent, raise a work order titled Inspect {asset} with high priority due in 3 days.
What they see:The rule appears with Has not run yet.
- Asset manager
Edits an asset and sets its condition to 40.
What they see:The asset's page shows the new condition.
- Tenant admin
Opens the rule's run log.
What they see:A line saying which asset, that a work order was raised, and its priority and due date.
- Asset manager
Opens the maintenance board.
What they see:A new Inspect card in Open with the asset's name; repeating the same change does not add a duplicate card.
Who is told what
The rule's run log is the record. No bell notification is sent for the raised job.