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A file is sent to someone outside through a link

Who is involved

RoleWhat they do
Tenant adminSwitches links on and can require passwords.
Documents userCreates, monitors and revokes the link for a file they manage.
External recipientOpens the file with the link and password.

Step by step

  1. Tenant admin

    Switches public links on in Settings, Features and, if wanted, requires a password on every link in Documents, Global access.

    What they see:Creating a link now works; before this it is refused with a plain message.

  2. Documents user

    Creates a link for one file on the Sharing tab, sets a password and an expiry, and notes the recipient's e-mail address.

    What they see:The link is shown once, for copying.

  3. Documents user

    Sends the link and the password to the recipient separately.

    What they see:Nothing is e-mailed by the system.

  4. External recipient

    Opens the link and enters the password.

    What they see:The file opens in the viewer with a Download button.

  5. Documents user

    Checks the Activity tab.

    What they see:Each visit by someone with the link, and how long they stayed.

  6. Documents user

    Revokes the link when the job is done.

    What they see:The link now answers not found.

Who is told what

No alert is sent to anyone when a link is created or opened; the owner checks the Activity tab.

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