A driver's licence reminder leads to the new date being recorded
Who is involved
| Role | What they do |
|---|---|
| Driver | Renews the licence and passes on the new card. |
| Dispatcher | Records the new expiry date on the driver record. |
| Fleet manager | Runs the expiry check and sees the tiles clear. |
Step by step
- Fleet manager
Presses Run the expiry check now on the Compliance page.
What they see:A message that reminders were queued, not delivered.
- Driver
Opens the licence reminder in their bell.
What they see:A sentence such as expires in 20 days, opening their own driver record.
- Dispatcher
Receives the same reminder, since they edit the roster, and later opens the driver and enters the new expiry date.
What they see:The licence card shows the new date and the badge changes.
- Fleet manager
Opens the Fleet hub.
What they see:The Licences expiring tile no longer counts that driver.
Who is told what
The driver and everyone who may edit drivers are told at each reminder day, in the app and by e-mail, with a link to the driver record.
Related
- Fleet Management
- Notification Centre
- A fleet manager discusses a faulty vehicle with the workshop manager in chat
- A fleet manager flags a fault and the workshop manager follows up
- A lapsed licence on a driver who still holds a vehicle
- A leaver stops being a driver of record
- An employee becomes a driver
- Team workflows