A unit due for service is taken off the calendar
Who is involved
| Role | What they do |
|---|---|
| System | Notices the unit reached its service interval. |
| Rental manager | Takes the unit out of service. |
| Rental agent | Sees the planner and books around it. |
Step by step
- System
The check finds a unit whose meter grew by its service interval or whose days passed.
What they see:A Service due notice is sent once.
- Rental manager
Reads the notice in the app and by email.
What they see:It names the unit, the item and the reason.
- Rental manager
Opens the unit and takes it out of service for the days it needs.
What they see:A maintenance block appears on the unit.
- Rental agent
Opens the planner.
What they see:A maintenance bar shows on the unit's row and the unit is not offered for those dates.
- Rental manager
Records the new service reading when the work is done.
What they see:The unit shows its next service due and the notice is armed again.
Who is told what
Service due goes in the app and by email to people who manage units, once per service.