Someone is made a compliance officer and reads a private conversation
Who is involved
| Role | What they do |
|---|---|
| Tenant admin | Grants the compliance-officer role to a colleague. |
| Chat compliance officer | Reads a conversation only after typing a reason. |
| Chat administrator | Reviews who read what. |
Step by step
- Tenant admin
Gives a colleague the compliance-officer role on the Roles page.
What they see:The role lists the colleague as a member.
- Chat compliance officer
Opens a deleted message in a conversation and types a reason when asked.
What they see:The message is readable, and the page says the read is recorded.
- Chat administrator
Opens the Access log in Chat administration.
What they see:The read is listed with the reader and the reason.
- Chat compliance officer
Tries to open the Access log.
What they see:Access is refused, so the people who read are not the people who review the reads.
- Tenant admin
Tries to read the conversation themselves.
What they see:Refused: administrators hold every chat permission except the one that reads other people's messages.
Who is told what
Nobody is notified automatically. The grant is recorded permanently, and Chat administration flags an officer who gave themselves the role.