Files in chat use your company’s own storage
What moves
Attachments and voice messages go to the storage bucket you connect under Document management settings. They do not appear in the document library, and chat never falls back to a shared platform bucket.
Before you start
- Chat in your plan
- A storage bucket connected under Document management settings
Step by step
- Tenant adminDocument Management
Connects the company’s own storage bucket under Document management settings and tests the connection.
You see:The storage is marked ready.
- SystemTeam Chat & Calls
Shows the attach and microphone buttons only when storage is ready; the chat administration checklist links to the settings page.
You see:Without storage the buttons stay hidden and administrators see the fix.
- EmployeeTeam Chat & Calls
Attaches a PDF to a message.
You see:The file goes straight to the company bucket.
- ColleagueTeam Chat & Calls
Opens the attachment in the conversation.
You see:Documents download; images and audio play in place.