Reminders, handover notices and incident notices reach the right person
What moves
Fleet announces an expiring paper, an expiring or lapsed licence, a vehicle handed over, a handover ended, an incident, damage or fine report filed and a report that moved on. The notification centre turns each into a message to the right people, in the app and, for reminders and handovers once mail is set up, by e-mail, in English, with a link to the record.
Before you start
- Fleet Management in your plan
- The notification templates installed for your company
- Mail set up if you want e-mail as well as in-app messages
Step by step
- Fleet managerFleet Management
Presses Run the expiry check now.
You see:Each paper or licence that crossed a reminder day is queued once.
- SystemNotification Centre
Sends the paperwork reminder to everyone who may edit vehicle paperwork, and the licence reminder to the driver and the roster editors.
You see:A message with a link to the vehicle or driver arrives in the bell and by e-mail.
- DispatcherFleet Management
Hands a vehicle to a driver.
You see:A notice naming the vehicle, depot and note is queued for the driver.
- DriverNotification Centre
Opens the notice.
You see:My vehicle opens with the new handover.
- DriverFleet Management
Files an incident, damage or fine report on the vehicle they hold.
You see:A message naming the kind of report, the plate and the reporter is sent to everyone who may review reports; a driver who reports is not among them.
- Fleet managerNotification Centre
Opens the message, reviews the report and closes it.
You see:The person who reported it gets a message that the report was reviewed or closed.
Related
- Fleet Management
- Notification Centre
- A disposed fixed asset retires the vehicle
- A leaver stops being a driver of record
- An employee becomes a driver
- A driver's licence reminder leads to the new date being recorded
- A fleet manager discusses a faulty vehicle with the workshop manager in chat
- Connections between modules