Storage fills up and the administrator adds room
Who is involved
| Role | What they do |
|---|---|
| Employee | Uploads files until the workspace storage is full. |
| Workspace administrator | Is told, buys a plan and sees uploads work again. |
Step by step
- Employee
Uploads a file when storage is full.
What they see:A plain message: storage is full, ask your administrator. No amounts.
- Workspace administrator
Opens the notice and chooses a plan under Settings, Billing and plan, paying by card.
What they see:The quota rises at once, the invoice becomes a receipt and a payment notice arrives.
- Employee
Uploads the file again.
What they see:The upload succeeds.
Who is told what
The administrator gets e-mail and an in-app notice at 80, 90 and 100 percent, when payment is received and when the workspace is back in room.
Related
- Document Management
- Notification Centre
- Two people edit one spreadsheet and fix a mistake
- A confidential workspace only a named team can open
- A deleted file is recovered, or destroyed for good
- Files in chat use your company’s own storage
- Handover sheets and photos attach to a vehicle handover
- Team workflows