A deleted file is recovered, or destroyed for good
Who is involved
| Role | What they do |
|---|---|
| Documents manager | Archives files and restores them from the trash. |
| Documents user | Notices a file has gone and asks for it back. |
| Tenant admin | Destroys trashed files early when required. |
Step by step
- Documents manager
Archives a file, one or many at once.
What they see:The file leaves the folder and appears in Trash.
- Documents user
Opens the folder and cannot find the file.
What they see:The file is gone from the list; the user asks the manager.
- Documents manager
Opens Trash, selects the file and restores it.
What they see:The file is back in its folder.
- Documents user
Opens the folder again.
What they see:The file is there.
- Tenant admin
Selects other trashed files and chooses Delete permanently, confirming.
What they see:They are destroyed; files under legal hold are skipped.
- Tenant admin
Does nothing with the rest.
What they see:The nightly clean-up destroys them when the trash period ends, skipping anything on legal hold.
Who is told what
No alert is sent when files are archived, restored or destroyed.