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HR awards a badge through the Copilot, and can take it back

Who is involved

RoleWhat they do
HR managerAwards or revokes a badge with a reason.
EmployeeIs notified, sees the badge and the points.

Step by step

  1. HR manager

    Asks the Copilot to award a named badge to an employee with a reason, and confirms.

    What they see:The Copilot reports the badge was awarded.

  2. Employee

    Keeps working in the app.

    What they see:A celebration for the new badge within a couple of minutes, and a notification.

  3. Employee

    Opens My badges.

    What they see:The badge on the wall and the higher points total.

  4. HR manager

    Revokes the badge later if it was a mistake, by asking the Copilot and giving a reason.

    What they see:The Copilot confirms the badge was revoked.

  5. Employee

    Opens My badges again.

    What they see:The badge is gone from the wall and its points are taken off the total.

Who is told what

The employee is notified in the app and by email when a badge is awarded. Nothing is sent when a badge is revoked.

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