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A legal hold stops a recording being deleted

Who is involved

RoleWhat they do
HR managerPlaces and releases the hold.
Manager who started the recordingTries to delete the recording.

Step by step

  1. HR manager

    Asks the Copilot to place a legal hold on the recording.

    What they see:Copilot shows the action and asks for confirmation.

  2. HR manager

    Confirms.

    What they see:The recording is marked on hold with the reason.

  3. Manager who started the recording

    Opens the meeting page and presses Delete on that recording.

    What they see:The delete is refused because of the hold.

  4. Manager who started the recording

    Checks the meeting page again after the nightly retention job has run.

    What they see:The recording is still there; the job skipped it.

  5. HR manager

    Releases the hold after the case closes.

    What they see:Delete and retention work again.

Who is told what

No alert is sent; both the hold and the refused delete are written to the audit trail.

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