A discount above the cashier's limit needs a manager
Who is involved
| Role | What they do |
|---|---|
| POS cashier | Rings the sale and asks for the discount. |
| POS manager | Approves it by signing in on the till and giving the reason. |
Step by step
- POS cashier
Tries to give a 25 per cent discount where the limit is 10.
What they see:The till says it is more than they may give alone and to ask a manager.
- POS manager
Signs in on that till with their own login.
What they see:The till now accepts a discount above the limit, because the manager holds that key.
- POS manager
Applies the discount and picks a reason from the list.
What they see:The bill total drops, the percentage is shown.
- POS cashier
Takes payment as usual.
What they see:The sale completes.
- POS manager
Later opens the sale in the back office.
What they see:The discount appears in the change history, and a discount over the limit is flagged in the audit trail.
Who is told what
No message is sent, but the sale is marked in the audit trail as a discount over the cashier limit.