An out-of-area clock-in is allowed once by a manager
Who is involved
| Role | What they do |
|---|---|
| Employee | Requests the exception and then clocks in. |
| HR manager | Approves or rejects the exception. |
Step by step
- Employee
Clocks in through a client that sends a position and is refused as outside the allowed area.
What they see:A message that the position is outside the work area.
- Employee
Asks for an override with a reason, through the assistant or the API.
What they see:The request is pending.
- HR manager
Finds the request in the queue and approves it, optionally choosing a window of 5 to 240 minutes.
What they see:The request is approved with its window.
- Employee
Clocks in again inside the window.
What they see:The clock-in is accepted.
- HR manager
Checks the audit trail.
What they see:The time entry is linked to the exception that allowed it, and the exception is marked used.
Who is told what
No notification is sent; HR checks the queue and the employee retries the clock-in. This needs a clock client that sends the position; the browser time clock does not.