A colleague is rung into a call that is already running
Who is involved
| Role | What they do |
|---|---|
| Manager | Is in a group call and adds a colleague. |
| Employee | Is the colleague who is rung in. |
Step by step
- Manager
Presses Add person in the running group call and picks the colleague.
What they see:The panel shows Ringing and the colleague's name.
- Employee
Sees the incoming-call window on whatever page they are on and accepts.
What they see:They join the call.
- Manager
Looks at the call.
What they see:The colleague is in the call with them.
Who is told what
The colleague's incoming-call window (and phone ring, if they use the phone).
Related
- Team Chat & Calls
- A colleague who is away gets one notification, not three
- A compliance export is downloaded only by the officer who asked for it
- A compliance officer reads a conversation and administrators check
- Approved leave shows as an on-leave badge in chat
- Chat alerts reach the notification centre
- Team workflows