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A colleague calls, the other answers, both hang up

Who is involved

RoleWhat they do
EmployeeStarts the call.
ManagerAnswers it.

Step by step

  1. Employee

    Presses the phone button in the direct message.

    What they see:The call shows Calling.

  2. Manager

    Has chat open in two tabs.

    What they see:The call rings in one tab while both show the window.

  3. Manager

    Presses Accept.

    What they see:Both people are connected and the other tab stops ringing.

  4. Employee

    Hangs up.

    What they see:The call ends for both.

  5. Manager

    Looks at the conversation.

    What they see:Both see a line such as Voice call 7 min, and the call is in both histories.

Who is told what

No notification if the call is answered; a missed call raises one.

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